To verify your email address, please follow these instructions:
1. Go to the “account” tab on the app and select the “verify” button (you have to be logged in to do this)
2. You should receive an email from support@donately.org with the subject line “Please verify your S’more email”
3. Open the email you’ve received and click the link to verify your account
A few things to note, as there are some security features that could affect email verification. If you have multiple verification emails, only the most recently sent email will contain an valid verification link. Second, verification links are only valid for 24 hours after they have been sent.
Keep in mind that if you use Gmail, messages are grouped into conversation view with the most recently received message at the bottom, which is where you will find the most recently received message (and valid verification link)
If you are still having problems, please email us at support@donately.org